Delete your PawsGuardian account

1. Open PawsGuardian and log in.
2. Go to Settings.
3. Tap Delete account, then Yes, delete my account.

Login stops at once, Lost Mode turns off, and your pets leave the Lost pets list. Your pets stay on file so support can restore the account if you change your mind. To have everything removed, email us as below.

Email support@pawsguardian.app from the address on your account with the subject “Delete my account”, and include the account number shown in Settings (it looks like PG-XXXXXXXX). We delete your account, pets, photos, alerts and chats within 30 days and confirm by email.

Open PawsGuardian, log in, and choose what to remove:

• A pet and its photos: go to My pets, open the pet, and tap Delete this pet. The pet, its photos, alerts and chats leave your account, the Lost pets list and photo matching.
• A private chat: in your Inbox, tap ⋯ on the chat and choose Delete forever. It is removed for you; once both people delete it, it is gone for good.
• Your pet’s public Lost pets listing: turn off Lost Mode on the pet. The listing comes down at once.
• Finders (no account): delete a found-pet report and its chat from your inbox at any time.

For anything else, such as your phone number or mailing address, email support@pawsguardian.app with the subject “Delete some of my data”, say what to remove, and include your account number from Settings. We delete it within 30 days and confirm by email; your account stays open.

Deleted: your name, email, phone, mailing address, pets and their photos, Lost Mode history, alerts, and your side of private chats. Kept only where the law requires: payment records held by our payment processor (Stripe) for a $5 Full protection purchase. Finders do not have accounts; they can delete a report and its chat from their inbox at any time.